1. Who we are
MotorsWinding.com provides software and related services for electric motor repair and rewinding businesses, including job management, inventory, lead generation, directory and marketplace features, and related tools. Our public website is available at https://motorswinding.com.
2. Information we collect
Depending on how you use the site, we may collect:
- Account and profile data — such as name, email address, business name, phone number, and credentials you provide when you register or use the CRM.
- Business and operational data — information you enter into the platform (for example customers, work orders, motors, quotes, invoices, inventory, employees, job postings, and marketplace listings). This data is processed to provide the service you requested.
- Communications — messages you send through contact forms, demo requests, support tickets, lead submissions, career applications, and similar channels.
- Technical and usage data — such as IP address, browser type, device information, general location derived from IP, pages viewed, and timestamps. We use this to operate, secure, and improve the service and to understand aggregate usage.
- Cookies and similar technologies — we and our analytics partners may use cookies, local storage, or similar technologies as described in our cookie and analytics practices (see below).
3. How we use information
We use the information above to:
- Provide, maintain, and improve our website, software, and features;
- Authenticate users, prevent fraud and abuse, and protect security;
- Communicate with you about your account, service updates, and support;
- Analyze usage in aggregate to improve product experience and performance;
- Comply with legal obligations and enforce our terms.
4. Analytics and marketing tools
We may use third-party analytics or session tools (for example, to understand traffic and product usage). Those providers may collect information as described in their own privacy policies. Where required by law, we will seek appropriate consent before using non-essential cookies or similar technologies.
5. Sharing of information
We may share information:
- With service providers who host our infrastructure, send email, process payments, or provide security and analytics—only as needed to perform services on our behalf and under appropriate safeguards;
- When you direct us to share — for example, when your shop profile or listing is shown in a public directory, or when you submit a lead or application to another business through our platform;
- For legal reasons — if we believe disclosure is required by law, regulation, legal process, or to protect the rights, safety, or property of our users or the public.
We do not sell your personal information as a commodity. We may use data as described in this policy and in any notices we provide at collection.
6. Data retention
We retain information for as long as your account is active, as needed to provide services, and as required for legitimate business purposes (such as backups, security, and legal compliance). When you delete content or close an account, we may retain certain records for a limited period as permitted by law.
7. Security
We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, or alteration. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. To exercise these rights, contact us through Contact. We may need to verify your request. If you are in the European Economic Area, UK, or other regions with specific privacy laws, additional rights may apply; we will respond in accordance with applicable law.
9. Children’s privacy
Our services are not directed to children under 16 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps.
10. International users
If you access the service from outside the United States, your information may be processed in the United States or other countries where we or our providers operate. Those countries may have different data protection rules than your country.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. For material changes, we may provide additional notice (for example, by email or a notice in the product).
12. Contact
Questions about this Privacy Policy: use our contact form. For contractual terms governing use of the service, see our Terms of Service.